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How to start a chatbot project right

October 11, 2024

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Like any software project, building a chatbot requires careful planning. While all software projects fall along the Waterfall-Agile spectrum. I believe chatbot projects should lean closer to the Agile end, emphasizing rapid prototyping and iteration over extensive upfront planning. This post draws on my experience with numerous chatbot projects and outlines what successful teams have done at the start.

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